www.peakperformanceproject.com is a participant in the Amazon affiliate program,As an Amazon Associate, we earn from the qualifying purchases of recommended product links. Learn more.  

Why is My Chevrolet Wireless Charging Not Working?

When we buy a new vehicle, it is natural to expect all the facilities to work which fascinated us to buy it. But if a feature is not working, it is quite disappointing. If you think, why is Chevrolet wireless charging not working?

You are one among some of the Chevy owners who do come across such a problem. Let us discuss the wireless charging issues, the problems, and ways to fix them.

What are the Wireless Charging Issues?


Most Chevy users experience wireless charging issues because their smartphone is not aligned with the charging pad due to the design and structure of the pad and the mobile, and the size of the smartphone does not fit with the charging pad.

Even if the charging is done, another common issue is that it takes a long time to get charged compared to the wired chargers.

Before we investigate the reasons for Chevrolet and GMC Wireless Charging Not Working, let us first know the methodology of wireless charging.

How Does a Wireless Charger Work?

Wireless charging technology is based on Electromagnetic induction.

The wireless charging pad in Chevy has a coil, small, which uses the power to generate a magnetic field and with a transmitter, a small coin-like structure that mostly can be seen in the middle of the charging pad enables charging.

The smartphone with wireless charging compatibility will have a coil in it to receive the charge and get the phone powered up.

Chevrolet and GMC Wireless Charging Not Working

Let us discuss some of the problems in wireless charging and the solutions to fix them.

Problem: Why does my wireless charger not charge my smartphone?


Wireless Charging Issues can be seen when the transmitter in the wireless charging pad and the receiver in the mobile must get aligned when the phone is placed on the charging pad and if not, the issue is wireless charger chevrolet not working


Rotate the phone to 180 degrees and place the phone on the charging pad, mostly it would enable the alignment of the transmitter and the receiver resulting in proper charging.

If the phone is not charging, remove it and wait for a few seconds. Then place it again on the charging pad. Even restarting and placing the phone on the charging pad can work.

02. Problem: Why is my iPhone not charging with the wireless charger of my vehicle?


Verify that the smartphone is compatible with the wireless charger of your vehicle.

To check the compatibility of your smartphone, simply visit the website and type in the name or model of your smartphone using the search option.

As a result, the entire specification of your device will be displayed.

Wherein, scroll down and under the head battery, if it is mentioned as “Wireless Charging,” then your smartphone is compatible with wireless charging.


If your iPhone is not compatible with wireless charging, it may need a charging case that would make them compatible to get wireless charging.

You can find the details regarding chevy wireless charging compatibility in the latter part of this article.

03. Problem: Why does my wireless charger keep pausing?


If your phone is in fast charging mode, and if the wireless charger is not compatible with that, then it may pause charging.


In your phone change the settings to wireless charging mode.

04. Problem: Why is my Chevrolet wireless charging not working with my new Apple iPhone 8 Plus model?


The built-in wireless chargers in GM vehicles of the 2015 to 2018 models are not equipped to be compatible with the newer versions of iPhones.


Upgrade the wireless charger by replacing it with a wireless smartphone charging retrofit kit which is a plug-and-play General Motors replacement charger to function well with the latest model of smartphones.


Step by step guide to upgrading the wireless charger:

Step 1 – Buy an upgraded wireless charger

To install the upgraded wireless charger, the very first step is to buy the upgraded GM Charger. It can be bought online or from GM vehicle dealers. It costs around $120.

Step 2 – Get the tools needed

To replace it we simply need two instruments, a screwdriver, and a plastic trim removal tool.

A plastic trim removal tool will help to remove the bottom covering of the armrest where the charger has its place.

Step 3 – Remove the charging mat

Remove the rubber charging mat, the one in which the smartphone is placed to get charged using the plastic trim removal tool without damaging the armrest.

Step 4 – Remove the panel under the armrest

Under the armrest can see the panel fixed with metal clips. By inserting the plastic trim tool in between the leather and the plastic body, we can safely remove it by popping the clips loose.

It would be a little difficult, but by placing the trim tool closer to the clips, one can remove the panel without damaging the body.

Step 5 – Unscrew the old charging module

Now one can see the charging module. It is fixed with 4 screws which can be easily removed with a suitable screwdriver.

After removing the screws, remove the white-colored electrical connector by pulling it out with a press on the clip.

Step 6 – Install the new upgraded wireless charging module 

It is time to replace the new charger. Now connect the electrical connector with the new charger.

Fix the charger in the same place with the screws in a way that the black side should be placed up and the silver-colored back part below.

Place the cables properly so that they are not stuck to the clips.

Step 7 – Fix the panel 

Place the plastic covering of the panel by clipping down all the clips.

Step 8 – It is ready

Place the new charging mat. Place the smartphone on it and can see the phone charging.

Chevy Wireless Charging Compatibility

Most phone models are compatible and capable of charging with the Chevy wireless charging system, including the iPhone, Galaxy, Nexus, Lumia, and Droid models.

Below is the list of compatible smartphones that have built-in wireless charging and other smartphones that can accommodate third-party accessories making the phone compatible with Chevy wireless charger.

Phone Name Phone Model Built-in/compatible with 3rd party accessories
Apple iPhone 5, 5s, SE Compatible with Third-party accessories
Apple iPhone 6, 6s, 7 Compatible with Third-party accessories
Apple iPhone 6 Plus, 6s Plus, 7 Plus Compatible with Third-party accessories
Apple iPhone 8, X (10) Built-in
Apple iPhone 8 Plus Built-in
LG Nexus 4, 5 Built-in
LG Spectrum 2 Built-in
LG G6 Built-in
LG V30 Built-in
Motorola Droid-4 Compatible with Third-party accessories
Motorola Droid-Bionic Compatible with Third-party accessories
Motorola Droid-Maxx Built-in
Motorola Droid-Mini Built-in
Motorola Moto-X Compatible with Third-party accessories
Nokia Lumia 920, 928 Built-in
Nokia Lumia 830, 930 Built-in
Nokia Lumia 950, 950 XL Built-in
Samsung Galaxy S4 Compatible with Third-party accessories
Samsung Galaxy S5 Compatible with Third-party accessories
Samsung Galaxy S6, S6 Edge Built-in
Samsung Galaxy S6 Active Built-in
Samsung Galaxy S6 Edge Plus, S7 Edge Built-in
Samsung Galaxy S7, S7 Active Built-in
Samsung Galaxy S8 Built-in
Samsung Galaxy S8 Plus Built-in
Samsung Note 5, 7 & 8 Built-in


Below is the list of vehicle names and years that are compatible with the wireless charging feature.

Model / Year Compatible Chevrolet model Names
2018 Buick Enclave
2018 Cadillac Escalade
2019 Chevrolet Suburban
2019 Chevrolet Bolt
2019 Chevrolet Silverado LD
2019 XT4, XT5, and XT6
2019 GMC Sierra LD
2020 Sierra HD
2019 GMC Canyon
2019 GMC Yukon
2019 GMC Acadia
2019 GMC Terrain
2019 Cadillac CT6
2020 Chevrolet Silverado HD


Some smartphones are not compatible with Chevy wireless charging due to their unsuitable size, including the Samsung Note, iPhone 7+, and 8+ series, the Galaxy S7-Edge, and S8+.

Below smartphones due to their physical size can avail of wireless charging facilities in the 2018 and 2019 listed Chevrolet models only.

Smartphone Name & Model Chevrolet Vehicle Name & Model
Apple iPhone 6, 6s, 7, 8 Plus 2018 and 2019 Escalade ESV, Cadillac Escalade

2019 Chevrolet Silverado-LD

2019 GMC Sierra-LD

LG V30
Samsung Note 5, 7, 8


Below are the smartphones that may not work on the following GM Vehicle Names & Models and need upgrading the charging module.

Smartphone Name & Model Chevrolet Vehicle Name & Model
Apple – iPhone 8, X (10) 2018-Buick Enclave

2018-Cadillac Escalade, Escalade-ESV



2018-Chevrolet Silverado LD, HD



2018-GMC Yukon & XL

2018-GMC Sierra LD & HD

Samsung- Galaxy S6_Active
Samsung- Galaxy S7
Samsung- Galaxy S7_Active
Samsung- Galaxy S8_plus


How do you turn on wireless charging on a Chevy?

 The available wireless charging on Chevy can charge compatible smartphones while driving, without having to plug it in, without any charging code, or without searching for an additional charger for your car.

Free from the clutter of wires, the below steps will help you to turn on wireless charging on a Chevy.

Step 1. Power on

Turn your vehicle on and activate the accessory mode or in RAP (Retained Accessory Power) mode.

Step 2. Find the charging pad

Find the charging pad or pocket as per the model of the vehicle. In some of the models, it can be found under the armrest or in the back seat.

In some GM vehicles, it can be seen as a vertical pouch. Some vehicles may have it near the gear shift.

It can be found using the information in the user manual. However, we could see a battery symbol on the charging pad, pouch, or slot.

Step 3. Clear the charging mat

There should be no objects placed on the charging pad or pocket except the smartphone to be charged, particularly metal objects and magnetic ones.

If the phone is covered with a protective cover or fancy decorations that impair it from getting charged, it must be removed.

Step 4. Place the phone properly

Place the smartphone face-up on the coil charging symbol on the charging pad and align it properly.

Ensure that the smartphone is fully placed on the charging pad or fully inserted inside the charging pocket. If the phone is not lined-up properly, then charging will not happen.

Step 5. Check its charging

If everything is fine, you will be able to see the charging indicator symbol on the car’s infotainment screen and at the same time, your phone will also display the charging symbol display.

In some models, one can see a small green LED light glowing on the charging pad when the phone is charging.

Few points worth knowing

  • Before we investigate turning on wireless charging on a Chevy, you must know the information that wireless charging will affect the functioning of an implanted pacemaker or any other related medical device. It is highly recommended to consult your doctor before turning on the wireless charging system.
  • Credit cards and debit cards have some inbuilt chips inside them. It may get affected if placed on the charging pad or pocket as it is prone to get affected by the electromagnetic waves. So, placing the cards on it is not advisable.

FAQs: Chevrolet and GM Wireless Charging

Q. What phones are compatible with Chevy wireless charging?

Ans: Mostly all Smartphones like Apple, Nokia, Motorola, Samsung, and LG are compatible with Chevy wireless chargers, wherein some models have built-in compatibility and others can be used with third-party accessories like charging cases.

Q: How do I get my charging pad to work?

Ans: Removing all the objects that are placed on the charging pad is essential to make the charging pad work and get the phone out from any thick cover which may not allow the charging pad to work properly.

Q: Does my Silverado have wireless charging?

Ans: If it is a 2021 Silverado 1500, it provides a wireless phone charger. For Tahoe and Impala models wireless charging is an optional feature. In Silverado and Traverse – Premier Trim, it is a standard feature.

Final Thoughts

If chevrolet equinox/colorado wireless charging not working, you must be solved it and I hope this article has served its purpose.

The wireless charging feature of GM vehicles initially received some criticism and complaints regarding its malfunctioning.

Ever-growing mobile phone technologies also required some improvements to the vehicles’ wireless chargers.

The upgraded wireless chargers and their design allow the vehicle owners to easily upgrade their vehicle’s wireless charging system.

Leave a Comment